Step 1: Define goals
Decide if your primary goal is increased dwell, per‑cap spend, or social share. Set 1–2 KPIs with staff alignment.
Pick dwell, spend, or share
Set KPI baseline
Align FOH and bar teams
Step 2: Configure tech & content
Choose projection, LED, or AR menus. Lock hardware vendors. Select 2–3 themed content packs. Integrate POS/CRM if tracking spend uplift.
Step 3: Run pilot nights
Step 4: Test, Record, Improve In Live Service
Plan my pilot
Hospitality Playbook
Frequently Asked Questions
Does projection mapping disrupt service?
No. Content is timed between courses and mapped to avoid glare.
How do we track ROI?
Via POS uplift, opt‑in surveys, and SPARC analytics exports.
Do we need high connectivity?
No. AR menus and SPARC can run offline with sync after service.
What’s the MVP?
1 projection table, 1 LED wall, AR menu for 3 dishes.
How do we scale?
Expand to more tables, add LED zones, rotate AR menu packs.
What to track from day one
Track dwell, per‑cap spend, opt‑ins, redemption of specials, and social shares. No personal data without consent.
Tech stack & ops
Projection mapping rigs, LED panels, WebAR menus, SPARC analytics, POS integration. Ops: safety checks, content updates, staff training.
Example MVP
1 projection‑mapped dining table (10 seats), 1 LED wall, AR menu for 3 signature dishes, opt‑in QR survey.
Projection Dining
Mapped tablescapes and storytelling menus.
LED Installations
Dynamic bars, walls, ceilings.
AR Menus
QR‑driven dishes, cocktail stories.
Pop‑Up Booths
immersive sponsor activations inside venues.
Hybrid Shows
Synced projection and live entertainment.
Why immersive works in hospitality
Projection mapping, LED dining tables, AR menus, and live entertainment overlays increase dwell and spend, while guests share their experience online.
Per‑cap spend uplift 8–15% with themed AR/LED dining
Dwell time increases as guests stay 15–25% longer
Shareable content enabled 10–20% higher social posts
Sponsor ROI increases as beverage and hospitality partners see measurable lift
Lift per‑cap spend 8–15%
Increase dwell 15–25%
Boost shareable content 10–20%
KPIs & targets
**Spend** +8–15%. **Dwell** +15–25%. **Share** 10–20%. **Ops** crash‑free ≥98%, QR entry ≤10s.
ROI snapshot
Pilot Design Example
Safety, Privacy & Compliance in Hospitality
Projection/LED installs must meet fire and building codes. AR menus require clear signage and opt‑ins. No biometrics. Accessibility defaults: high‑contrast, captions, strobe‑safe. Pop‑ups must be supervised and not block egress.
Risks & mitigations
Risks: rigging safety, low opt‑ins, FOH disruption, power outages. Mitigations: certified installs, incentive opt‑ins, staff training, UPS backups.

