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The Steps Involved

Every project like every business and brand is diffrerent, here are some steps we find common between deployments in your industry.

Step 1: Decide and prepare

Pick one mechanic and one school‑day path (e.g., lab → exhibit → theatre). Secure child‑privacy approvals (parental/teacher consent), accessibility sign‑off and safety checks. Confirm ticketing/booking, CRM/membership/donations, LMS/LRS and POS wiring. Publish plain‑language privacy and accessibility notices.

  • Lock scope with the Navigator 

  • Map pilot zones, rotations and dayparts 

  • Approve consent copy, captions and AD 

  • Sponsor guidelines and placements

Step 2: Configure and train

Integrate ticketing/booking and CRM/membership/donations; wire LMS/LRS (xAPI/SCORM) and POS for retail/café. Set up Class Mode, kiosk/tablet MDM, and theatre show‑control. Train staff on scripts, accessibility and incident logging.

• Pre‑cache assets; enable offline animations • Coarse geo‑cells; landmark prompts • One‑tap redemption and pickup routing • Staff scripts for quiet‑zones and crowd safety

Step 3: Run the pilot

• Heatmap watch; redeploy signage • Queue and capacity advisories • Incident log and on‑call rota • Daily POS/booking/LMS reconciliation spot‑checks

Step 4: Test, Record, Improve In Live Service

• Zero Sev‑1 incidents as a hard gate • Ticketing/CRM/LMS/POS attribution verified • Scale zone‑by‑zone across the floor

Plan my education pilot

Education & Science Centres Playbook

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Frequently Asked Questions

Is AR safe and appropriate for children?

Yes. Use parental/teacher consent, child‑safe defaults, no face analytics, and clear opt‑out and deletion paths. Content is strobe‑safe with brightness controls and quiet‑mode.

Will this add load to staff?

No. Class Mode manages rotations and timing, kiosks are MDM‑locked, and scripts/ops checklists reduce ad‑hoc support.

Can we prove learning outcomes and sponsor value?

Yes. Quiz score lift and lab pass rates are logged to LMS; sponsor frames and vouchers track redemptions via POS and ticketing.

What if network coverage is patchy indoors?

Pre‑cache assets, use edge CDN and offline animations, place dense QR/totems and run Wi‑Fi/DAS soak tests.

How do we handle accessibility?

High‑contrast UI, captions, audio description, one‑hand mode, brightness controls, non‑AR paths and step‑free routes are standard.

What to track from day one

Use these common props: session_id, group_id, role (teacher/student/visitor), exhibit_id, lab_id, show_id, trail_id, sponsor_id, quiz_id, donation_id, membership_id, app_version, timestamp. Track: checkin_complete, ar_start, exhibit_scan, label_open, quiz_start, quiz_submit(score), lab_step_complete, lab_assessment_submit(pass_fail,time), theatre_sync_unlock, trail_checkpoint, trail_complete, wayfinding_start/complete, membership_opt_in, donate_start/complete(value), retail_view, purchase(value), share, crash. Destinations: realtime ops; CRM/membership; ticketing/bookings; LMS/LRS; warehouse for dwell/learning attribution. Privacy: child‑safe defaults; consent; opt‑out; policy links.

• Realtime ops view • CRM/Membership for opt‑ins • Ticketing/Bookings & POS for revenue • Warehouse for dwell & learning attribution

Tech stack & integration (centre‑grade)

Front‑end: WebAR + centre app SDK; kiosk/tablet wrappers for labs; theatre/planetarium show‑control; optional VR vignette room.
Back‑end: **Ticketing/Bookings**, **CRM/Membership/Donations**, **LMS/LRS (xAPI/SCORM)**, **POS**, **CMS**, **CDP/Analytics**; optional **SPARC** for signage/leaderboards.
Ops/IT: SSO, MDM for devices, network segmentation, content versioning/rollback, audit logs.
Data: pseudonymous IDs, parental/teacher consent, no face analytics, retention limits.

• Tag Manager/Analytics/CDP events • App/Web → Ticketing/CRM/LMS/POS mappings • Versioned content & rollback • Monitoring with crash alerts

Example MVP

Two AR exhibits, one lab station, one theatre sync, one STEM trail (4 checkpoints), one sponsor frame, one take‑home WebAR. Comfort & safety: strobe‑safe, brightness controls, quiet‑mode, seated‑friendly, non‑AR fallback with identical CTAs.

• Time‑to‑first AR
Download journey blueprint || /resources/ops-checklists#journey

Choose your format

AR Exhibit Overlays

Scan plinths/specimens for animations, labels, comparisons and mini‑quizzes.


Interactive Lab Stations

Guided experiments with step gates and pass/fail assessment. 


Planetarium/Theatre Sync

Countdown to a shared AR effect or second‑screen companion; sponsor bumper.


STEM Trails

4–6 checkpoint scavengers by theme (energy, space, oceans) with instant rewards. 


Wayfinding & Flow

Camera‑up arrows, quiet‑zone prompts and capacity advisories. 


Teacher “Class Mode”

Roster check‑in, timed rotations and quiz export to LMS.


Take‑Home WebAR

Recap scenes and challenges that nurture to membership/donation.

What you get: more bookings, better learning, smoother days

AR exhibit overlays bring objects to life; lab stations make experiments safe and structured; planetarium and theatre sync turn crowds into a shared moment. Trails guide families without crowding, and a teacher ‘Class Mode’ keeps groups moving on time. Everything attributes to ticketing, CRM, LMS and POS for reporting that sponsors trust.

  1. Curriculum‑aligned content with quick wins 

  2. One‑tap roster check‑in and timed rotations 

  3. LMS/xAPI exports for teachers • Sponsor frames with verified redemptions

  • School bookings +10–20%

  • Learning scores +10–20pp 

  • Dwell +6–12 minutes and opt‑ins +15–30%

Education & Science Centres Playbook

You’re measured on school bookings, learning impact, dwell per visit and sponsor ROI, with zero child‑privacy incidents and minimal FOH load. 


This page lays out a focused, auditable program that standardises AR overlays, lab stations, trails and theatre sync, wired to ticketing, CRM and LMS.

KPIs & targets

School bookings **+10–20%**; learning score lift **+10–20pp**; lab pass rate **≥80–90%**; teacher satisfaction **≥4/5**; dwell **+6–12 minutes**; retail/café per‑cap **+3–6%**; member/donor opt‑ins **+15–30%**; ops quality: crash‑free **≥98%**, time‑to‑first AR **<10s**.

ROI snapshot

Inputs_Marketing: Annual_Unique_Users = attendance + school group sizes × take‑rate; Baseline vs XR conversion (visit→member, view→donate, enquiry→booking); AOV (membership/donation averages; retail basket uplift); sponsor fees; Attribution_Factor **0.5–0.7** via tagged offers/links/booking IDs. Add mission impact: learning uplift for grants/sponsors. Use ROI_Marketing for NPV/3‑year ROI and payback.
  • Validate with booking IDs and tagged codes 

  • Attribute by zone/time 

  • Sponsor‑ready reporting in one deck

Pilot Design Example

A/B by days or zones within similar school terms; separate school vs public days. Sample: **≥10–20k sessions** and **≥20–40 school groups**. Exit gate: KPIs green, **0** child‑privacy/safety incidents, crash‑free **≥98%**, attribution verified to CRM/booking/LMS/POS.
• Hold content constant • Pre‑register analysis plan • Sponsor/education readout pack

Safety, Privacy & Accessibility in Education & Science Centres

Immersive activations in education and science centres must protect children, students, and families. No personal data beyond anonymous usage metrics. Projection domes, LED walls, and VR/AR pods must comply with child safety codes, fire regulations, and accessibility standards. Offline modes required for schools with limited connectivity. Accessibility defaults include captions, audio description, high-contrast visuals, strobe-safe content, and mobility support.

• No personal identifiers; anonymised data only • Projection/LED installs meet education and safety codes • Offline-ready for limited connectivity • Accessibility defaults: captions, audio description, strobe-safe, mobility support • Clear consent and signage for families and schools

Risks & mitigations

**Child privacy & consent gaps** — parental/teacher consent; no face analytics; fast deletion path.
**Crowding & flow** — staggered rotations; capacity advisories; quiet‑zone routing; marshal roles.
**Network variability** — pre‑cache; edge CDN; offline animations; dense QR/totems.
**Rights/clearances** — pre‑approved content; alt assets; rights checklist.
**Attribution ambiguity** — tagged links/codes; POS/booking/LMS mapping; per‑zone reporting.

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